Frequently Asked Questions

At Ashbrook Collectibles, we receive questions daily from both buyers and sellers from Ottawa, Gatineau, and surrounding areas. While some of the most frequently asked questions appear on this page, you’re always welcome to have your questions answered over the phone or via email. If you’re in the area, feel free to stop by Ashbrook Collectibles today!

Do I need an appointment?

Appointments are not necessary, but recommended especially if you intend to sell a large or extensive collection. We accommodate walk-in customers on a first come, first served basis.
Should I clean my coins?

No! Never clean coins.
What do I need to bring to sell coins?

If you are planning to sell coins, you must be at least 19 years of age and have a valid photo ID.
Do I need to sort or organize my collection before selling it?

It is not necessary to spend any time or money arranging your collection before selling it. Our experienced staff is very efficient in sorting collections. We do appraisals with you at the purchasing desk.
Are there any promotions I can take advantage of?

For a purchase of $40 or above, you are eligible to claim a 10% discount on in-store supply. Also, we are currently running an in-store supply sale. The customer can receive a discount of 10% on $40 or more (before tax) worth of supplies. Please mention the offer you want to utilize on your visit. Thinking of starting a coin or stamp collection? It can be a fun and exciting hobby and one that can turn into a great investment down the road. Coin and stamp collections are a great way to explain the investment to kids. If you’re looking for a place to start, we can help!